Finance
Vehicle Finance Status Disclosure for Convery Commercials
Frequently asked questions
Who are we?
Convery Commercials, a dealership acting as a credit broker in arranging finance for vehicle transactions.
Are we authorised to arrange finance for you?
Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority ("FCA”). We are not a lender. Our FCA Firm Reference Number is 741352. For more information, please visit the FCA website at:
www.register.fca.org.uk. Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.
What can we do to help finance your vehicle?
We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies ("funders”) who may be able to finance your transaction, There are other funders to which we cannot introduce you which may also be able to offer you finance.
We will provide you with information and explanations about the finance products that may be available to you and, where we recommend a product to you to you, we will ensure that this is based on the information you give us about your needs and circumstances so that it is suitable for you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.
Can we give you independent financial advice?
We are not independent financial advisers and so are unable to provide you with independent financial advice.
Do you have to pay for our service or do we receive any commission?
You don't have to pay us for our service but a funder or broker we work with will pay us for
introducing you to them. Different funders/brokers may pay us different amounts but it will
typically be based on a fixed percentage of the amount borrowed. This percentage may vary
according to different factors, for example: the amount of credit; the age or type of vehicle;
the type of finance product; or the funder's assessment of the risk of lending. For your
reassurance, we are not able to change the interest rate you pay in order to receive more
commission from a particular broker or funder. Although rates and commissions may vary
between our finance partners, our aim is always to secure finance from them which is
appropriate to your circumstances and at the lowest interest rate available.
How will we use your information?
We will use your information to obtain quotes from funders and brokers to process finance applications through them and we and/or they may also conduct a search of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. The personal information collected will also be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected you could be refused certain services, finance or employment..
What can you do if you wish to complain about our services or contact us?
If you wish to make a complaint, please contact us:
* by writing to us at Complaints, Convery Commercials, 23A Largy Road, Portglenone, Ballymena, BT44 8BX
* by emailing info@converycommercials.com ; or
* by telephoning 02825 820067
If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service "FOS” -www.financial-ombudsman.org.uk. Please note that FOS may not be able to deal with complaints from business customers.
Important Info: Your vehicle may be at risk of repossession, if you fail to repay your loan
Further details about our complaints procedure and FOS are available on request.
If you require further information, please contact us by telephoning the above number or emailing us at info@converycommercials.com addressing your correspondence to Convery Commercials, 23A Largy Road, Portglenone, Ballymena, BT44 8BX.
